Whose insurance is it?

IRDAI wants to shield buyers from a sales culture in which the biggest commission, not the customer's need, decides which policy gets pushed

NEW DELHI: It is inevitable that anyone who has bought insurance has done no comparison of different policies or a deep dive to study how the whole thing works. Inevitably, it was a word-of-mouth recommendation, or a bank officer insisting that you open an insurance in order to secure a loan, or a friendly neighbourhood…

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